Claremore, United States
15213 S 4195 Rd
N/A
+19183415508
Very professional and courteous. Worked me in on same day and arrived when they said they would. Gave me a courtesy call when they were 30 minutes out. I find it interesting how some people are so upset if the technician doesn't arrive exactly on the appointment time. In 30 years of dealing with service companies I have never had one arrive any closer than within 30 minutes unless I was the first stop of the day. Anyway, Brian gave me a very reasonable estimate for a main waterline pressure regulator leak repair that involved digging down approximately 3 feet and after doing so, he discovered a 2nd leak. (No one would have found this upon initial evaluation. Only after gaining access to the primary problem) He repaired it at no additional cost. YES, I would highly recommend Brian and his crew.
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They promised the work to be done that day in the afternoon and then when it was too late to get another company to come do the work they called saying they couldn’t do it when they promised!
These guys came out and did an evaluation on some pipes we had leaking in our crawl space. They no call no showed three times. They told us one thing and our home warranty another. It's also apparent that they dont take women seriously, as it's just my mom and I. They sure are pricey for a company that lacks basic customer service, courtesy, reliability. Take your business elsewhere, these guys are a joke. very dissatisfied and will never use them again. Edit: The city ended up coming out and they plunged their line and all was well. It ended up being an incredibly easy fix, however, these guys made it out to be an expensive fix. In other words, they were trying to screw us over. So go ahead and add lack of INTEGRITY to that list of cons above!
I used to work her. I have seen a lot of the good and bad reviewed jobs. Every company has some customers who will leave unsatisfied, and those are the people who are more likely to write comments. The owner of ABC leaves all the comments up no matter how ugly. What you see here most people would have hidden. This man took excellent care of me and the customers I served. He is straight forward.
Brian and his team were excellent!! So appreciate his work ethic and professionalism!
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