Clayton, United States
930 N Delsea Dr
N/A
+18568639989
This company is the worst I have ever worked with. Paid to do flooring in my entire home. They came in and struggled to complete (still left areas undone). We bought “25 year warranty floors” or were told that. After 2 years notice defects and tried to work with company and even manufacturer or flooring (who insisted they could only work with company). After a year going back and forth nothing resolved. Looking into taking legal action. Don’t do business with this company. Update: as of 03012021 Posted my experience on Facebook only to have the company attempt to say the damage was water damage yet most of the damage is in the living room and divining room away from the kitchen. And the owner Dave Robinson told us the floor was his recommendation for kitchens and heavy wear (that was not the case). When I shared the pictures he said they were fake. I have them time and date stamped and even offer to do a live session if needed. Companies with such little business ethics make my upset. In fact I have decided due to this I will be moving forward with legal action. Be aware and share.
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Never followed through with coming back to fix mistakes and damages . Never properly responds to texts and phone calls. I have 8 months of texts saved about promises to fix damage, repair 2 pieces of wood, etc... DO NOT pay this company in full until after the job is 100 percent done.
The owner Dave was a pleasure to work with and his prices are unmatched. Him and his team recently installed new carpets in my LR and Basement and the quality is impeccable. He was extremely knowledgeable about his products and very helpful to us with deciding on what would work best for our family/floor traffic needs. Not only did they do a wonderful job on the carpet, he was also crucial in diagnosing an unknown mold issue during the install. I would recommend Affordable Floors to anyone in need of their services. Top Shelf Service!
Great to work with in the beginning . Had a bucket list of things that needed attention after the job . Some mistakes, a little damage etc. Its been 3 months of basically being ignored . I was going to have them do my upstairs as well but not now. Very saddened to not follow through when you pay . Just an update ....as of Oct still being ignored and owners are not responding to phone calls or texts. We had to fix our damage ourselves and pay a painter . We have 2 areas where there is a a hole in the floor and 2 pieces of damaged wood. Being ignored and not following through puts the 2 star to a 0 star ! Don’t pay in full until AFTER the job.
Deli
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