Clayton, United States
204 Dairy Rd
N/A
+19195538232
I am grateful for the care my Dad is receiving here. Each step of the way has been a new experience for me and the administration and nurses have been patient and have helped me navigate the process. While my Dad would clearly prefer to be living independently and even in his limited capacity, he says that the team is nice to him and he is being taken care of. They have even reached out to me proactively on their personal cell phones so we can speak.
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Very disappointed in this place!! My Mom was not even here for 24 hours. She was here for rehab but the living situation was not good! We were told she was offered a private room after we told them we were taking her out but that never happened! The toilet stayed stopped up and had to be shared by 4 people! The facility is rundown and needs some repair and fixing up . The outside is not inviting! Not what we expected at all!! Would not recommend!!
My mom has been a resident at Brian Center for many years now, during that time we have all become friends and like an extended family. Especially through the Covid-19 pandemic. Thankfully covid has stayed out of the building due to the diligence and safety measures of all members of staff. Thank you to all the Brian Center staff for your care and compassion.
I would not go here at all costs. Speaking as a nurse of 43 years, the care was appalling and my sister-in-law checked herself out after staying 29 hrs. The care is also dangerous, risk for pulmonary embolism post op due to inability to get out of bed . My family member arrived at 5 pm to the rehab unit on a Friday, 2 days after surgery.. She requested pain med at 9:30p and the nurse said meds would arrive by midnight. I also called to verify this at 10pm and spoke to Yolanda. At 9am the next day she had to call her spinal surgeon and was then given a pain med which had been ordered every 4 hours. She had a major spinal fusion surgery. She left hospital ambulatory with use of walker. Upon arrival she was told she had to use a bed pan until 9 am the next day when she would have PT eval. Guess what...no PT eval and still no walker, no ambulating unless in a w/c which meant twisting and turning the surgeon told her not to do. She was told eval would be Monday. She needed to be ambulatory post op. Total incompetence on so many levels.
I would like to give this place a High 5 the entire staff from house keeping and food staff and extremely shout out to the entire cna and nursing staff on all shifts and everyone that is above they are doing absolutely the best keeping us Covid free I would highly recommend this facility to anyone THANK YOU BRIAN CENTER FOR YOUR GREAT JOB YOU DO TO KEEP US SAFE AND READY TO GO HOME
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