Clayton, United States
215 N Meramec Ave
N/A
+1 3147211308
Very good service! Fast friendly and professional. Although only one agent, he was able to service everyone waiting in a timely manner. Didn't have a midsize vehicle so upgraded at no additional charge.
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Fantastic service. Quentin was expecting me and had everything ready. Open on a Sunday until 1:00pm makes this office a great choice to rent cars.
Brenda is horrible to deal with , she will make up fees and mistreat you if you're African American, Worse experience ever
Called the next day after we dropped off our rental and they did not have a large item we left in the back. It had the receipt from target with it. The guy who cleans out the vehicle apparently takes whatever he finds in the car and keeps it!? Brenda at the front desk apologized by saying “I’m sorry you left the item in the vehicle”. Horrible.
Brenda is such plenty woman she always helps me out and I love this location... Brenda has great customer service and very sweet. She goes beyond her duties to make you feel at home. I recommend this location to anyone who want to have a lovely experience.
Great customer service no wait time.... minimum selection of vehicles
We had a one-way rental which was massively screwed up by the third-party we used to book it online. By the time we arrived at Budget Clayton, we were incredibly frustrated. Brenda went above and beyond to help turn around the mix-up. She listened attentively and provided us with a list of comprehensive options so we were able to make an informed decision. We're grateful for the humanity in her customer service & are happy to recommend this Budget location.
Pay in advance n because it was pre pay card they run a credit check. Now b4 I arrived I paid on internet 169.. So u have the money y credit check? Ur credit has to be 600 or more n they want u to use a credit card if it is below that. Once again they already was paid in advance. So since my credit was lower than 600 I had to cancel my reservation. Since I had to canceled & did not have a 600 credit line they took 150 for cancellation fee out of my 169. Which they only refunded 18. I do bot recommend renting from Avis/Budget because they r cheating people out of their money
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