Clayton, United States
145 Dairy Rd
N/A
+1 9195536144
My mother received decent care at this facility however we currently have a billing dispute and no one will return my phone calls or answer the phone. I have made several calls to this facility, all in vain. I guess they don't want to get paid. They made an accounting error and are now saying that I have to pay them myself when the money comes from social security and Medicare. How can you run a business and not answer your phone or return a phone call? I did speak with someone at the facility in the billing department supposedly but this person refuse to do anything other than say I had to pay the bill. IT IS THEIR ACCOUNTING ERROR, NOT MINE. I'm hoping the owner will see this and motivate these people to do their job.
like
There's a very caring staff who exhibited true care and concern for their residents care and health.
Numerous puddles of urine on floor on many visits. Staff seemed less than energetic to assist patients--would not recommend this facility. It was a bonus that individual rooms for patients are available--patients did not have to share a room.
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