Gabriel Manor Assisted Living Center

Vickie Pittman

This place is very unprofessional. The Sales director says one thing and turns around and says something else. Because of this, they cannot be trusted when dealing with families of potential residents. We met with the sales director about placing my husband at Magnolia Glen for a 2 week respite care. She met my husband and family when delivering us the required paperwork to be completed and informed me at that time there should not be any problems. When we went on that Tuesday, before admitting him that Friday, they did the assessment. Nothing was said to me about not taking him. As a matter of fact they took all the paperwork and tried to take the full payment but they couldn't as the person who took the payments were not available. I got a call on Wednesday from them telling me they cannot accept my husband as they felt they could not meet his needs. I tried to explain that his needs are low as he is very self sufficient. The things they were telling me had nothing to do with his needs but what was easiest for them. Even though they call themselves a locked memory care dementia unit, they do not take certain dementia patients. They said most of their patients have dementia from a stroke and since my husband didn't have a stroke and can care for himself they would not take him. They were afraid he would wander off. I guess their locked unit isnt very secure. There was no indication there were problems before the phone call. I would think twice before placing my loved one there.

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