Clayton, United States
95 Springbrook Ave Ste 107
N/A
+1 9193590471
Toilets
Wheelchair-accessible toilet
Just want to share my experience from a couple of months ago because I can’t imagine where the low ratings are coming from. I had an excellent experience from check in and check out. All Covid precautions were taken. The staff was efficient and friendly. Couldn’t ask for more.
like
Rude staff. Not helpful at all. Yelled at people coming in because there was more than 5 people in the lobby. I will be asking my provider to use a different location. Truly the most terrible customer service.
I don't why this location has such a low rating. My experience was wonderful!! In/Out, No Pain!!!
Easy check-in. Very friendly and helpful phlebotomist who had to deal with my stack of orders from three different doctors. She was patient, found all the correct information needed, made sure to have fax numbers for each doc to make sure they received the test results, and best of all - I didn’t feel a thing when she drew my six tubes of blood. Very professional and compassionate!
Came in for drug test and the entire staff was very rude and the lady who did my drug screen yelled at me for no reason when I came out of the bathroom this place is poor customer service and will never return here ever again would not recommend to anyone
I was SOOOOOO hesitant aboeut going to this location due to the 2 star review. I'm glad I didn't listen! I am a notoriously hard stick, by the best of them. I didn't get the techs name that did my blood draw, but I believe she was the only Latina. When I tell you she did 1 stick, no fishing for my vein, no pain, it was amazing and very rare to happen like this for me!! My only complaint is the new sign in kiosk during these Covid times. I would have rather not used it. Should I need to go back, I will be looking for her!
Check in at the kiosk was fast. The check in lady and the woman who drew my blood where both courteous and charming! In and out in 20 minutes.
I had to get my 13 month old's blood drawn and the ladies at LabCorp did an awesome job!! They remained calm, which helped him to also remain calm. Both ladies were very kind and helpful. They have excellent customer service and I can't say enough about how great they are, thank you both!
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