Clifton, United States
136 Kingsland Rd
$$
+1 9735949701
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
Very good customer service. We came at the most busy day and time of the week and received perfect service. We’ve bought a printer and it was wonderful experience, fast , efficient service. Previously I called to make sure they have a model we were looking for, they answer fast and very informative. Thank you.
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A relatively unassuming Staples in terms of the main store, but it has an *excellent* printing center - more printers and computers than I've seen in other Staples. They rush-printed and bound notes that I needed for a class (I sent and customized them online), and they called me to let me know it was done early. The product was beautiful. I will go here in the future for my printing needs.
Staples of Clifton (printing department)has lost its customer service. All I needed was to print 2 files containing 6 pages. The copiers were down and only two machines were functioning (machines are always down). I asked if these could be printed for me. The manager was useless and recommended using their computer and print which will cost more. I asked can’t you just print these for me? It has been done before. The manager was not helpful and stated he can but will charge an “express fee”. What’s that? I’ve never been charged an express fee. Playing with your phone is more important than helping a customer. I will take my business else where. Staples HQ if your are reading this, your management and staff need retraining and have friendlier client facing staff. The current crew seem miserable and take out their frustration on customers. The staff needs better leadership.
I have gone to this particular location for ink three times in the past month and they never have the one I need. I have officially given up and seem to always have success with a Walgreens or CVS.
Thank you Luciano at Staples in Clifton Commons! Lucky Luciano for sure. You prevented me from having a panic attack. I'm a nurse & teacher. I'm used to being cool, calm & taking care of others. But when my brand new teaching easel wasnt working I almost lost it. I called you guys in a frenzy. Someone mentioned having to go back in the store and with COVID I almost lost it. I panicked because I barely go out as it is....strictly for work. Going to get this was a big deal for me to start. When it didnt work I suddenly regretted it. Anyway you got on the phone, you were the calm one, you listened and you asked questions and then you went to the back and opened the box urself to see what I was talking about and you taught me calmly what I had missed. It was so simple yet I didnt realize it before. Nothing was defective, nothing was wrong and i didnt have to come in. What a damn relief. Thank you thank you thank you. You wont ever know how much you helped my exhausted and stressed heart.
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