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Rusco Manufacturing Inc

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Cobourg, Canada

windowsanddoorsbyrusco.com
Window supplier

Rusco Manufacturing Inc Reviews | Rating 4.2 out of 5 stars (5 reviews)

Rusco Manufacturing Inc is located in Cobourg, Canada on 180 Willmott St. Rusco Manufacturing Inc is rated 4.2 out of 5 in the category window supplier in Canada. Rusco Manufacturing Inc is a company based out of 180 Willmott St, Cobourg, Ontario, Canada.

Address

180 Willmott St

Phone

+1 9053736060

Company size

11-50 employees

Headquarters

Cobourg, Ontario

Open hours

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Theresa Clark

The Rusco products (Front and Patio Doors) we recently purchased were as promised. Great look and to date high quality. The installation team were professional and respectful of our families safety during the entire process. Our only real disappointment was the way the drywall around the door was left. Understanding we knew it would not be completed as we chose to complete the mudding and final finishing ourselves. However, we expected to be left with new, well installed drywall around the door perimeter. What we were left with was bits and pieces of odd, and used ends of drywall. Shoved in haphazardly. These pieces were not even installed correctly with the finished edge facing out and left us with winter air blowing in. In addition the door handle was installed crooked and still remains the same today and even though requested we have yet to receive the promised door trim. It has been over 2 months since the installation and we are still waiting for a follow-up call from the company so we could share all of our concerns about these issues and hopefully resolve them. If not for this lazy finishing job and lack of follow up on these issues we would have rated five stars.

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Amanda Campbell

20 year old windows GONE! We had a total of 8 windows purchased and installed by Rusco Mfg. From the time of quotation by Paul to the installation by Lonnie and Shawn there was never a hiccup. The gentleman that came out for the install were professional and did amazing work on the large bay window that was removed. I would recommend the team over at Rusco if you're looking for new windows! We are very happy with the service and the product!

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Norm Brown

We met the Rusco folks and Dan at a Home and Garden Show in 2019. We were very impressed with their enthusiasm and product design so made an appointment for a quote for our front door. The salesman was pleasant and professional and made good recommendations. The Rusco door is twice the door of any competition, we believe, yet the pricing quote was very very competitive. We deferred a decision for a year and spent the next 8 months regretting it having to be reminded daily of what we could have had, whenever we looked at the old door. We returned to their show room in spring of 2020. After a myriad of questions to the owner, sales people, and shop foreman, which they responded to without hesitation, we ordered the unique wood grain metal door with full glass and side light. The installer came to measure for final manufacture and they were pleasant and efficient. After the installation, we noticed a few things that weren't quite right. We called Rusco and they immediately sent someone to confirm the issues. He agreed that they needed to be corrected. Paul returned at the appointed time and after a truly craftsman-like job to fix our concerns, he left making us the proud owners of a Rusco door! We cannot believe how smoothe and solid the Rusco door is compared to the old box-store one. Our thanks to Dan and the Rusco staff for taking the sincere interest in helping us choose the perfect door and resolving our concerns promptly and effectively. There will be no other manufacturer that we will recommend for doors!

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Stephen Della Casa

All aspects of a door installation with Rusco left me with a very satisfactory experience from ordering, install, manufacturing of the door, and customer service. We will certainly think of Rusco the next time we purchase windows or doors. Thank you Rusco team!

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Jon Hass, Sr.

We have a 40 year old metal Rusco Steel Door which I stripped and repainted. The handle had been broken for many years. I called Rusco and Karee located one that would fit and sent it to me. The door now looks very good and I'd expect that it will last another 40 years.

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