Cobourg, Canada
70 Strathy Rd
$$
+1 9053770533
N/A
Outdoor seatingKerbside pickupNo-contact deliveryDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerCocktailsCoffeeHealthy optionsKids' menuSpiritsWine
Ordered the 6 leg family pack online and was very happy with the size and flavour of the chicken. Preparation time was less than 10mins too, so very fast. The cup of chalet sauce isn't really enough to share for four people, if everyone loves the sauce like I do, so I suggest getting an extra one if your family likes to to dunk every bite. Only issue was my sweet potato fries were rather undercooked which was disappointing. I called and the manager Vince was very polite and promised to look into adjusting the cooking time/method so it doesn't happen again and provided very fair compensation for my next visit. Thank you!
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Best Swiss Chalet I have ever been to!!! The server was friendly, the food was served very quickly and the food tasted great!!! The skin on the quarter chicken dinner was crispy and the fries were crispy and yummy!!! I also had a ceaser which was delicious!! We just stopped in heading to Kingston but we will definitely stop in again!!! What ever you are doing Swiss Chalet, keep up the good work!!!!
I ordered the same thing every time online this time when I ordered and after I paid I received a call telling me that the bowl a soup I ordered was seasonal and not available and if I wanted the chicken soup instead which I I said no because I don't like it so they read me off a bunch of the other side I could have instead and when I asked if they were going to amend the extra fee I paid for a bowl instead of a cup I was told yes. I choose the salad instead when my order arrived the salad was a regular side salad and they'd give me an extra pop in compensation for the extra fee I paid. This wasn't really what I expected when they said they would amend the extra fee and the fact that I don't drink pop was kind of disappointing that that's what they gave me.
I absolutely love it here, the service is absolutely wonderful from one girl named Laurie and she is wonderful never fails to disappoint me and makes my day every time I come. A happy server really makes the food taste better :)
Great food, decent service, not bad value
I LOVE Swiss Chalet. I am a big supporter of their food but THIS location, the delivery is just not good. I've ordered here 3x because I will always give a place a second, even a third chance. first time I placed my order the order center called me back to say they couldn't take things out of their wraps so do I want to cancel my order ? Didn't even ask if I want to order something else and no explanation as to why I can't take the cheese out. Second time I ordered extra sauce , it never came . Third time it took an hour and a half to arrive and the fries were all soggy and the portion was really bad. Won't order here again. Ever. :(
I placed the order online and set my pick up time to 5pm. I clicked the "I've Arrived" button at 4:59 and got an text saying "we are just finishing up your order and we will be out with it in about 5 min. See you soon!" At 5:20 I went in to inquire about my order. They found it on a shelf so it had been sitting awhile. Manager was very rude. She said that priority is drive thru so everyone else has to wait. I got home and my 14 veggie burger had no condiments and no vegetables. Unfortunately this is not an isolated incident.
Amazing experience which never fails to disappoint, there's a waitress named Laurie and she is phenomenal, and really passionate about her job, she makes this experience 10 times better. The food overall taste delicious and I get a good vibe whenever I'm here
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