Colchester, United Kingdom
13 St Botolph's St
N/A
+44 1206574758
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Well done Franklins. I have had perfect service from your staff in helping me find knitting patterns, wool and buttons through phone calls and emails. Staff have gone out of their way to help. Finding service like this is a rarity these days. Keep up the good work.
like
Attended the beginners sowing machine class with Pat, had a brilliant day such a lovely lady very helpful and we learnt so much. Have re-booked for another class. Staff were also very nice and helpful, bought a crochet kit for 35.00 great value.The ladies made up for me as they had sold out, very pleased with my purchase.
Love this place! Very knowledgeable staff that are always so helpful.
Franklins is the best place in the area to buy all your haberdashery. Sewing machines, fabrics, buttons, zips, patterns, wool, threads, scissors and much more. They have a scissor sharpening service as well as sewing machine repair service. The staff are knowledgeable and friendly. If you are going to shop here regularly, ask for a loyalty card. I find getting into the shop a little awkward in my wheelchair as there is a large post just outside the door but once in, there is no problem as the staff are more than happy to get the ramp out so I can get up the 2 steps to the fabric area. I haven't been upstairs as there isn't a lift but the staff will gladly bring things down for you to see.
Really helpful and friendly staff - they go above and beyond to ensure customer satisfaction. Highly recommended!
Deli
The best companies in the category 'Deli'