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Air Max LLC

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Cold Spring, United States

airmaxstcloud.com
Heating contractorAir conditioning contractorAir conditioning repair serviceCommercial refrigerationFurnace repair serviceHeating equipment supplierHVAC contractor· Heating contractor· Air conditioning contractor· Air conditioning repair service· Commercial refrigeration· Furnace repair service· Heating equipment supplier· HVAC contractor

Air Max LLC Reviews | Rating 4.8 out of 5 stars (8 reviews)

Air Max LLC is located in Cold Spring, United States on 1690 Broadway St W. Air Max LLC is rated 4.8 out of 5 in the category heating contractorair conditioning contractorair conditioning repair servicecommercial refrigerationfurnace repair serviceheating equipment supplierhvac contractor in United States.

Address

1690 Broadway St W

Phone

+1 3206860158

Open hours

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Alli Beste

Beware a bit of internal customer service. However, great techs and caring owner. Quality service from the tech that came to my house, checked our issue and proceeded to explain what we might be hearing for a noise. He earned 5/5 stars. He was fantastic. Lost two stars for poor customer service from the internal end. The invoice I received simply listed a total due, tasks completed in a paragraph form, and a 10 “truck fee”. Not itemized, so there was no explanation of how the charges were calculated for a 150 bill for an hour of service and no repairs. (Also told the overtime rate if I needed a Friday night service is 150/hour, so we waiting until a Tuesday afternoon for regular rates). Upon asking for clarification, I was not greeted kindly and actually rudely asked if I read my invoice at all. To which I had to ask again for an itemized list of charges and was finally provided the hourly rate with travel built in, and for them, a standard 10.00 fee for travel. The unprofessionalism was frustrating. ***Update: The owner, Keith, did personally reach out to rectify the situation. This is immensely helpful after a poor experience, and with this in mind, I bumped my score back up to a 4/5 and would recommend Air Max moving forward for their top-notch technicians and their truly caring owner.

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Jason Donabauer

Very easy to work with and competitively priced. They care about giving you what you need for your home, and not making a profit on customers who know next to nothing about heating and AC. Will definitely be using them in the future!

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Julie Ramler

If you're looking for a heating and cooling company that you can trust to give you the highest quality products at a great price, if you want the best, most professional and courteous service, choose Air Max. We've worked with Keith, Nick and Brendon. All first rate, on time, so professional and they actually are looking out for you, their customer. They deliver on their promises. Excellent company!

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Crystal Doffing

We had a mini split put in my office and not only were they accommodating, friendly, but were willing to get the job done in a timely manner very polite and communicated with me through their progress. best company and team to have do your installs and repairs than you guys from Air Max for your professionalism and care while installing my AC!!!!

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John Gades

Was told by 2 different techs for another company that came out to fix our AC that it needed to be replaced. First one put in a new capacitor, 2nd one removed refrigerant. Even though he noted on his paperwork that it wasn't probably going to work. Wasn't thrilled with them so we started calling around for quotes for a new AC unit. Brandon from air max came out armed with his expertise, a clipboard and a tape measure and asked if our landscaping was the done. I said yes and he grabbed my hose and started spraying the AC down to see if it was plugged. As we only saw black water coming. Long story short he washed out our AC unit refilled the refrigerant and saved us a pile of money. I am so grateful and blessed that he came and figured it out as it has already been an very expensive month for us. Airmax will be our first call for any issues going forward with any HVAC issues.

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Scott Paulsen

Great to work with, Nick was professional and cleaned up after himself without having to be asked. Office staff is timely and happy to help.

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Carol Kuebelbeck

Air Max recently installed a Mini Split air conditioner in our home. We couldn't have been more pleased with their workmanship and expertise. We would recommend Air Max and their professional services to anyone.

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Paul Klosterman

Air Max, installers were very professional, Prices were also very competitive. I will leave feedback on (Maytag Furnace/AC system) later. Was happy to support my local business.

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