College Station, United States
1501 University Dr E
$
+19796918800
N/A
I needed to get fitted for a wedding group so I went in and had my measurements taken. I found out a few weeks later that those measurements were never sent to the store that was processing the group order so I had to go back in to get re-measured and call them with the mesurements myself. After talking with the groom, everyone in the wedding party had been having problems. I would not recommend this store for wedding groups. I had a much easier time using men's wearhouse for my wedding.
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Good service from two employees. I am difficult to fit and they did a fine job finding a suit that would look good on.
Went in to get fitted for my oldest brothers wedding. Got to the store around 7:07. Lady was working the register going slow on purpose the other gentleman was pushing a trash can after collecting the trash around the store asked if I need help I tell him what I need he tells me we close in 10 minutes and that would take about 30 and tell me to come back tomorrow.
I planned on writing a review after I came here no matter what, and the number of stars went from 1 to 4 pretty quick. There is an older gentleman with white hair and facial hair that is very curt and demeaning to me. I had two interactions with him, and both were unpleasant. Things turned around when I checked out. The lady at the cash register was so sweet, and we had a very pleasant conversation. Finally, one of my shirts that I bought rang up 9.99. Things went from bitter to sweet pretty fast. I almost didn’t check out because of my initial experience, but I’m glad I did. All that said, if I ever walk in there again and the gentleman is working, I will leave and save my business for another day.
If I could give zero stars I would. I had to go into this establishment 5 times before my wedding because they kept messing up on the colors and sizes I had told them many times. When my fiance went to pick up his suit after getting fitted months before, NOTHING FIT. And he had to drive all the way from College station to San Antonio THE DAY BEFORE THE WEDDING to get a suit that fit. The worst part is that they didn’t offer any refund or anything. They are the worst.
I sent my son with cash in hand to buy a suit. He told me both employees were rude. We went elsewhere and ended up buying four new suits for our family for a wedding. I would recommend attention to more effective customer service.
Great people. Very helpful. Took great care of my suit needs. Teilor was able to correct length issue same day. Awesome location.
Unwelcoming environment. I got my questions answered and left with what I needed but definitely felt sorry for interrupting the associate’s time. Received a vibe that clearly showed he was not enthused to be at work that day. Great suits and quality, but Jos Banks needs to focus some energy at improving the morale for employees that are working their sites.
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