Colombo, Sri Lanka
255A R. A. De Mel Mawatha
N/A
+94 773515183
DeliveryIn-store shoppingSame-day delivery
I highly recommend the Gem Bureau. I bought my wife a rather large blue sapphire from them as a surprise but after about two weeks she changed her mind because she didn't like the colour and wanted to return it. I contacted them about it and they were quite happy to refund the money. We returned the ring and they refunded the money straight away. However, my wife bought another sapphire of the colour she liked from them and she is very happy with it. We admire their genuineness and sincerity and would not hesitate to recommend them to anyone who would like to buy genuine jewellery. The staff are very courteous and accommodating.
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This place was advised to us by several people. The gentleman who welcomed us was always very polite, friendly, and took the time to explain their different variety of Semi precious and precious gemstones. They have an impressive range of jewellery as well as you can create your own! That’s what we did! From choosing the stone to the model of rings, we couldn’t be happier! Also super fast service, done to the next day and they even delivered to our hotel! Needless to say if you want an unforgettable piece this is the place to go. As a tourist is crucial to go to certified trusted place, where locals go too. Big istuti!
Would like to share my best experience I had with the team of Gem Bureau Colombo. I had a custom earring made with not much time and they were able to bring what I had in mind to reality. Rimzi and the team were so friendly, flexible, and transparent throughout the whole process, which really made the experience fun and stress-free! Thank you so much! I would definitely recommend them and will re-visit when I’m next in Sri Lanka.
I had previously reviewed that you need to be very careful when shopping at the Gem Bureau. After much discussion, the Gem Bureau agreed to my returning the sapphire in question for a full refund. This is what I wanted all along and am satisfied with the result. The matter is now satisfactorily resolved.
A little late on the feedback/review, but i feel that this place deserved it. It was a Great experience from start to finish. We were unable to get this type of necklace made for a reasonable price anywhere and had almost given up until we came across GBC. Thanks for working with us to ensure the right design and getting it to us in time for Christmas! Highly recommend GBC and we will certainly be coming back to them in the future!
Anyone visiting Srilanka can not afford to miss buying gems and stones. The speciality is in stones and hence fixed in Italian white silver and not in gold and you can spend on stones only. Reliable service with assurance for exchange in future. Go there for variety. Worth visiting.
I highly recommend this company. I contacted them with a vision. However I had absolutely no knowledge of metals and the process to achieve different looks. They were extremely patient and professional. They walked me through each process. I had a contact person for the whole thing. They captured my vision perfectly. I can't wait for Our Wedding Day, and the look on my future husband's face when he sees the creation. I will be creating another piece with Gem Bureau again. Thank You for making this a pleasurable process. By the way they issued all relevant certificates.
Loved my experience at this store. The staff were so accommodative and honestly they could sell ice to an eskimo. Awesome selection of gems and I was surprised at how fast they custom made the jewelry I wanted. Mr Shafraz (Director) was extremely gracious and we loved that he worked with us one on one to decide on the best piece. My friend and I felt like we were in Willy Vonka’s chocolate factory. Thank you Gem Bureau for such fabulous service.
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