Colombo, Sri Lanka
Maligakanda Rd
N/A
+94 112698334
offer a fully integrated range of hospitality services, symptoms ranging from Destination Management Programs, online customized holiday tours, event management, special interest tours, business tours and a whole assortment of complementary services. We provide a total solution in meeting our customers ever evolving needs to ensure the ultimate hospitality experience
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On a recommendation made by one of my friends, my family and I had booked our tour through JNW. So, it was with some trepidation that we set foot for this tour. However our fears were immediately set to rest with the warm welcome. The JNW staff were so friendly! From that point onwards, everything went off with clockwork precision and to our entire satisfaction. The vehicle was fully air-conditioned and was so comfy. The visits to the various tourist heritage sites were so arranged as not to cause us any tiredness. The guide assigned to us spoke very clear English and had a good knowledge of the historical background of the places we visited. The hotels and the food were excellent. All in all, it was a tour we shall always remember. Thank you, JNW, for helping us to leave with memories that we will cherish and share with our friends too.
Driver couldnt find a right way and took a ride to Hatton city in 6 hours. Normal ride is aproximately 4h
****NOTE- Folks, pls do timely check JNW FB reviews , they made fool latest of Saffiya and Franck, its the ditto same way like we had. In the end, there process is to report FB to block those users and they just keep good reviews users on FB. Like this, i can say high professional thiefs in tousim of SL. Never go with them, they may kill you in the middle of a highway if you dont pay them extra USDs. **** Abdul Azeez Wazeer from JNW is a highly unprofessional (with his so called 39 years of experience) and doesnt abide by his words. He just acts like a dictator to the customers and doesnt even hear anyone's grievances on a phone call. He thinks only he has the experience to fool customers. Please find attached my reciepts. I have a complete email chain where both parties agreed upon my 5 days SL tour with unlimited kms for total of 300 USD. In the end, driver Viraj (driver) and Abdul talked to each other and forcibly asked us to pay 120 USD more on the second last day. When our complete family showed the driver complete email chain of agreed terms and conditions, driver Viraj was asked to tell us that he wont take us further until we pay 120 USD. As we all 9 people were on family tour with 4 senior citizens on the van, we hereby had to pay this big amount other than what was agreed upon in agreement inorder to complete our last day tour. We all 9 had a very bad experience with such dictator JNW tours. Dont recommend to anyone !! Note : Customers who dont wish to pay 120USD extra on the agreed amount, please check multiple times before finalizing such tour with JNW.
Lovely guys good and fair price
Avoid. Driver selection is sketchy at best. Paid for 13 days and had a very strange driver for the first 2. They did change him at late notice but no compensation was offered for the 2 days of waiting around in the summer sunshine for 40 minutes for a lost driver to turn up. First guys directions were not up to much. Also they will take you to a number of tourist traps whicb are interesting but are proper rip offs.
They cheated us. We hired a van with driver for four days with this company recommended by the lady who attended the information and tourism office of the airport in Colombo. Which leaves in very bad place to this office since this company deceived us. The contract was written without having anything to do with what we had talked about and shown in the planning with the route we had planned. When we realized it was impossible to solve it and the driver sticking to what we had in the contract. Firstly he told us that he gave us the transfer to Colombo since that first day did not compensate us to start paying since it cost only about 20 dollars and not the price that we were paying for an entire day. Evidently this was a lie. He also tried to exclude the expenses of the driver's lodging with the excuse that we only had to pay for it in a hotel since they had no concert with the hotel where we were staying. If we had not fallen for this we would have paid another 50 or 60 dollars to seniors for this concept. We had to pay an extra to not be thrown away or not to lose a hotel night hired. I do not recommend this company at all for its lack of seriousness and its ability to cheat.
Very unprofessional "Tour" company! Driver speak very bad english and thats why ALL communication with him was extremely hard! Also the "manager", who sold the trip to us, lied and took extra money from us. When we tried to clarify that, the manager was VERY rude and started blaming us! Terrible custome service! Avoid this company!
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