Colombo, Sri Lanka
No 07 Havelock Rd
N/A
+94 112206306
On 25th January 2021 (Monday) I submitted all related documents with regards to my insurance claim to People's Insurance Battaramulla branch. On the same day they've inspected my vehicle after the repairs. The insurance officer informed me that claim will be deposited to my bank within the working days of the same week. On 29th January 2021 (Friday) I contacted People's Insurance claim hotline and the agents response was absurd. She kept me in the line for 5-10 minutes during my all 3 calls and I never got an update with regards to my claim. On 30th January 2021 (Saturday) I visited People's Insurance Battaramulla branch and then only they've processed my claim documents to the head office for payment. I've informed the insurance officer on the same day that I need my insurance claim 01st February 2021 (Monday) as its very long overdue the date they promised. 01st February 2021 (Monday-today) I contacted People's Insurance Battaramulla branch again to confirm my claim will be deposited to my bank account within the day, however the insurance officer informed me that it will be deposited to my bank tomorrow (02 Feb). The reason he mentioned was since my bank is Pan Asia and it takes longer time to transfer slips. This is my first experience with People's Insurance and it's unacceptable. I've dealt with many insurance companies and I've never faced any inconvenience like this before. I hope the relavent people see this review and take necessary actions to prevent these kind of things. Update - 03 February 2021 Still haven't got my insurance claim and insurance officers making various excuses. The worst insurance agent in Sri Lanka.
like
Beautiful place. Friendly business environment.
Good and quality services
Good customer care , free parking facility..
Peoples bank ATM available. All companies of peoples leasing are available.
Great company
I go to renew my motor insurance and their customer care service is excellent. Within few minutes they complete my job. Very happy about it.
People’s Insurance PLC was incorporated on the 22nd July 2009, registered as a Non-Life Insurance Provider and today is the sixth largest non-life insurance company in terms of premium income, which crossed 4 billion in 2016 (according to statistics issued by the Insurance Association of Sri Lanka). The company’s vision is ‘to be appreciated for building lasting trust based on strength, stability and sustainability’. As such we have developed a mission to work with all our stakeholders with integrity and fairness, to maintain high standards in sales and services, to respect the creativity and commitment of our staff and to offer sound insurance solutions to our clients for a sustainable future. Our products can be broadly categorized in to two; Lifestyle Products and Business Products. Our Lifestyle products are tailored to suit individual needs and include Fire, Home, Motor Vehicle, Travel, Solar Panel and Personal Accident Insurance, while our Business Products are targeted towards commercial operators and corporates. Some key services under our Business Products include Cargo, Motor Vehicle, Public Liability, Burglary, Professional Liability, Machinery and Equipment Insurance.
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