Columbia, United States
4600 Forest Dr #3
$
+1 8037822755
N/A
The lady at the front counter was rude. They will A la Carte you for a stain and if a sweater is thicker it will cost extra. They will not allow you to pay ahead, you'll have to wait until they are ready to pick up. Then they'll tack on fee's for additional garments that don't exist. It's a waste of time to question them they are rude and ignorant. They are theives with a poor business model. They have kids running around crying touching garments on the racks. This place is disgusting do not waste your time.
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If minus stars were available, I'd have selected those. Highly recommend AVOIDING this business at all costs. Definitely wouldn't take anything nice to them. They totally ruined a brand new comforter that was beautiful, and a bit on the expensive side. I can't even imagine what they did, but I suspect they did not follow the cleaning instructions as it even sort of fried the tag with the washing instructions on it. This comforter was in a guest room and had never been cleaned. They totally ruined it. If this weren't bad enough, the owner insisted on trying to keep me on the phone to argue, just being totally unprofessional and nasty. He refused to make it right, and wouldn't even refund the cost of the cleaning that I might add, they charged me 33.88 for what was supposed to be washed in cold water. The first time I went in, it came back out smelling like it had been washed in a dog bed, and the batting inside was all messed up. I wasn't even sure it was the same comforter! When the owner FINALLY called me back, which I had to call a few times to reach him, he does not practice good customer service, actually wants to argue with you, but more importantly, refuses to make it right. Then had the nerve to try to insinuate that possibly the comforter that I \thought\ was dropped off was in my home. So silly. What they give you back is not nearly the same article that you gave them. Looking over reviews on the myriad of sites, seems this might be the normal course of business and the owner's overall unacceptance customer service and attitude. Will never step foot in there again!
Hands down the best cleaners in Columbia. Staff is extremely friendly and always helpful.
Go there all the time, great customer service, quick and efficient.
The customer service is awful very unprofessional. There is a girl in there from another country , she is very rude
Deli
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