Columbia, United States
535-C Clemson Rd
N/A
+1 8037884445
In-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Scott helped me with every question I needed answered. Very polite and not one of those pushy salesman. Treated me like family instead of a sale. Very nice setup huge warehouse full of stock. I highly recommend you stop by and check them out. Let them know I sent you!!!
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Ive been ordering from these guys since they introduced Quantum Products the road has been a bit bumpy. They claim if you order by 3:30 EST they'll ship the same day, my last 2 orders I've had to contact them about when my order might ship out. My overall experience lately has been mediocre at best with the shipping!! I sure hope this improves with future orders or have to take my business elsewhere!!
Very poor customer service to say the least. I ordered a black storm clownfish that came dead on arrival. It was very small and presumably died from the stress of shipping given its small size. I sent an email out right away with picture and got no response. I sent a second email and got no response. I called and a woman took my information, said she could see that I sent emails, and would send her own email to the owner to get back to me. She said they were very busy from an event and would get back to me. No response. I get that certain stores do not have DOA policies but at least get back to your customers.
The owner is very knowledgeable about the fish and products that he sells. he also has a great selection of fish and a bunch of corals. Very friendly people that work alongside the owner and just great business overall.
Extremely friendly and helpful staff. A little on the small side but a good selection of equipment. Marine aquariums only. Ordered some livestock for a terrific price. Excellent selection of Coral frags.
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