Columbia, United States
531 Clemson Rd
N/A
+1 8039737446
The Tech Josh was outstanding in performing his job, Quick, Detail Orientated, Clean and above all Knowledgeable. Showed me everything i needed and answered any questions asked! The system is up and running and i was impressed so far as to the quality of the hardware used. The Door bell Camera has a very wide angle that goes from my drive way to the opposite end of the home. The finishing call at the center was professional and informative. Glad i picked a homegrown South Eastern Security company to protect my Family and Home.
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TERRIBLE!!!!! Sexist, discriminatory, and tried to send my account to collections FOUR YEARS after I terminated my contract dispite having written confirmation of termination without charge because of a BBB complaint I filed. Idiots!!
Wish I could give zero stars. Had one year left on 3 year contract and would not move service to my new home so I end up paying 650 dollars for a security system that I cant use and wont give a discount of any kind or take the equipment back . Do not use CPI. Scam artists. Read the fine print very carefully. Will never use their lousy service or noisy aggravating equipment again
Why do you only reply to positive comments and don't address or acknowledge your customer who have experienced poor service. I have been waiting for a respond and phone call from you guys for weeks. My contract is up next month and I will be searching for another service provider. This is not how you do business.
Run as far away as you can from this company. They can't get anything right. I wish I would have never signed a contract with them. I absolutely feel like I'm being ignored as a paying customer. Go with someone who can provide you service and bill you correctly. They are going to have to do a hell of a lot to win my trust as their customer.
I am offended by the CEO comments concerning the current climate in America. I will be looking for alternative service. Ever since I started with this provider I have experienced issues. The tech walked in my house with no shoe covering. Asked to use my personal bathroom during the pandemic. Broke my air conditioner during the installation. Over charged me for part they installed. I could go on and on about how CPI needs to sell the business to someone who cares.
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