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Doctors Care - Columbia East

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Columbia, United States

doctorscare.com
Urgent care centerFamily practice physicianMedical clinic· Urgent care center· Family practice physician· Medical clinic

Doctors Care - Columbia East Reviews | Rating 4.1 out of 5 stars (5 reviews)

Doctors Care - Columbia East is located in Columbia, United States on 7653 Garners Ferry Rd. Doctors Care - Columbia East is rated 4.1 out of 5 in the category urgent care centerfamily practice physicianmedical clinic in United States.

Address

7653 Garners Ferry Rd

Phone

+1 8037832661

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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Z

zivcovla

I went there for a COVID-19 test. No appointment was necessary and I was seen in less than half an hour. The staff was extremely helpful and courteous and everyone was very safety conscious. The doctor explained my results and what to expect for the future. I would absolutely use this Doctors care again.

C

C.D L

No complaints. Very friendly staff. I felt listened to and educated. They really put my mind at ease.

W

Willie Baukman

I had my wellness exam performed there. They have a new online registration system. The office staff remembered me! The gentleman that drew my blood made it a painless experience!

S

Sheila Kimble

They took great care of my daughter.

J

Jennifer Strickland

Upon arriving for our Covid-19 tests, we found thete to be no sanitizer in the lobby for patients. There were no separate containers for clean and dirty pens. Patients did wait in their vehicles. Patients were provided the opportunity to register online. Unfortunately, this required us to input information that was currently on file. Not that big of a deal. The receptionist cut me off as I was saying \Good morning.\ OK. When coming in to check on my children's check-in (only my husband and I received texts saying we were checked in), I was cut off again by the receptionist while asking my question. The wait time was long but that was to be expected. Not a problem. Upon receiving our text to come in, there was confusion about which one of us was texted. I received 4 texts saying they were ready to see us. We go in and we are told only two people were texted. There is someone in the back who comes up and says she only texted two people. We wanted to make sure our 12-year-old was no placed in a room alone. The receptionist and the other woman are talking over one another and asking me questions at the same time. Too many people talking and asking questions. Miscommunication and attitude. The female from the back did not realize that my husband was my husband or that he was with us. So, when I said he is family, she told me not to have an attitude. Communication is key. All of that confusion could have been avoided if they were communicating with one another before calling us in. You cannot take your frustration out on patients who are there for service. It is not our fault that you are experiencing a high volume today. No worries though. We will use a different office. Unfortunately, that means leaving our community and going somewhere else.

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