Columbia, United States
1909 Vandiver Dr
N/A
+1 5734749497
Gender-neutral toiletsMechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
First impressions are a big deal to me! As we walked into the shop the place smelled so pleasant. I know right then I would enjoy my experience at Gaps! The staff was so welcoming, knowledge and patient with all our questions. They got my car right in and called us with a review of the work that was needed. Once the work was done they provided us with a written detailed description, that I could understand, of all the work that was done. I would recommend Gaps to anyone that needs car repairs and is a little nervous about going to a new mechanic.
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Good and honest mechanics . I enjoy all encounters with them . Thank u owner and mechanic Elia .
These guys are the best. They did timely work. They went the extra mile. Austin did a nice job of explaining everything that was going on with my car. I can tell Paula really cares about her customers. The woman at the desk was very kind. She gave me an accurate time estimate of my service. A terrific overall experience.
The only place I would take my car for service. They are customer oriented and do a great job with repairs. I can't recommend GAPS highly enough. Do yourself a favor and call them for your automotive service needs.
Their staff is incompetent they don't know how to lock a vehicle after leaving it outside. Allowed people to steal stuff out of vehicles. They won't take responsibility for their neglect. The repairs were a lot less than what was stolen.
I have a 1997 infiniti q45 and I bring it in regularly for maintenance and repair and they do an amazing job and the customer service is amazing... they don't stop working until the car is in perfect working condition
I started off aggravated with the service I knew that was coming and expected the worst. I called and spoke the lady at the front desk named Loretta. She explained ( as she promised over the phone) the process and asked for my keys then she was off to take my car information. I took a seat and she returned politely offering me coffee. She returned with my problem solved and then reminded about my plates about to expire. I checked my plates and then they asked me if they should do an inspection to help me take care of something that I was not thinking of because it was due for my inspection. Upon wrapping up the service, the owner Gus came out an explained he found an issue but the resolve was a minor adjustment with my distribution on my recent tuneup at another shop. I write this in gratitude because I felt like they were my on my side not trying to gouge me for extra services. I was able to get my license tags the same day and spent far less than just going back to the previous auto shop as the were to busy to see me. I heard their name on the radio and glad I made the change. True service from home town shop. Thank you Loretta and Gus! I will be back.
Will not lock your car door. They will not replace stolen parts. Very unprofessional and would not recommend anyone to go to this shop. LOOK ELSEWHERE!!!
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