Colwyn Bay, United Kingdom
33 Abergele Rd
N/A
+44 1492532176
Wheelchair-accessible entrance
After to win one lot, I called to ask if were possible to be shipped and the postage. First they said 27 pounds, when I pointed out that to send a package of less than a kilo in the UK the maximum you pay is 10 Pounds.they said they would call me back. When they called back they said I had to pay 10 Pounds and sent me the invoice. After I paid, they sent me an email telling me to book a courier and send them the label. Unprofessional and dishonest. In another auction I bought 3 lots, I paid 20 pounds and they sent me everything without any problems. Why when I talked with you nobody told me I had to book a courier myself?
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The best Auction House. I have bid at lots and this one is the best for value and customer service. Keep up the good work. Airey
Describe more accurately, please. Be more attentive to those you leave far too long standing at reception, while you deal with a telephone call that may come half way through your client's experience of already obsolete, and outdated ark style computer incompetence and long, drawn out faces. Tired? Quit!
Dealing with this auction house during a difficult period has been absolutely great. Mr David Rogers Jones was so knowledgeable and helpful and took a personal interest in the items I sent to auction. I am very grateful to the company for all their support and assistance. The ability to watch the auction live was an added bonus. The auctioneers work very hard and do their best to sell items . Much appreciated. Diolch yn fawr iawn.
Good website.
Deli
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