Comox, Canada
24-215 Port Augusta St
N/A
+12509412273
Rude young woman,did,not see the hand sanitizer bottle against the wall, aggressive, put your bottle were it’s more obvious, nice male co worker guy though,
like
My Friend is in an electric wheel chair and it Quit .A service tek from Motion services came and looked at it said that it needed new battery’s 900.00 There Tec came back with two new battery’s and it was obvious that He had no clue as how to put them in the unit, He said the battery’s went in from the front My friend told him they went in from the back, He put in the new battery’s. No doubt in my mind He never tested the batteries in the first place as the chair was still not working .He then decided that the chair needed the brushes replaced to fix the issue. He said would come back on Monday to pick it up take it to the shop for repairs. All this from a guy that didn’t even know the batteries went in from the back and no doubt even tested them in the first place. I took the old battery to Canadas Scooters they were load tested fine by someone who services this type of stuff and knows what He is doing. I put the old batteries back in the unit. I then unlocked the security lock on the tab controller and the chair works fine. No doubt the Tec did not know how to unlock the unit just wanted to take it to the shop for unneeded Battery’s and brushes. If need be Canada Scooters was prepared to come out fix the unit the same day as I took the batteries in for testing. And if they were not able to fix it on site they would leave him another electric chair to use. Now that how service should work Motion Services left Him stranded (He has no use of His legs and cannot stand) He was stuck in a manual wheel chair and almost got dumped on the floor trying to get in to bed from the manual chair I was holding the chair and it would have gone over had I not been there Did I also mention he Lives alone. How these Clowns at Motion Services were prepared to leave my friend in a situation like this with no chair for three days is totally beyond my comprehension. Almost criminal I would steer clear of them for anything if this is how they treat customers
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