N/A
+448001123230
Buying a composite front door can be challenging at the best of time, let alone online. However, one phone call to this company changed all that! All options discussed, made clear, dimensions double checked and confidenxe reassured! Door arrived on time, packaged very well, all bits present and everything to a very good standard. Fitted the door myself today and now one happy customer! Would definitely recommend the Composite door shop to anyone!!
like
We decided to purchase a door from this company and had it installed in January 2019. Everything was fairly straightforward, from designing our door, making payment and arranging the installation. And we couldn't fault the level of customer service. However, since having the door installed, it has been the door from hell. The lock that we chose was top spec...even came with a key ring that advertises guaranteed compensation if anyone manages to break in using the lock - it's so burglar proof that I have been locked out of my own home on numerous occasions because the key doesn't work until the 5th plus attempt at gaining entry! The door has marks on it too (which have already been painted over once by the door fitters) where it keeps clashing/meeting the frame. This company has been great in the sense that each time we've experienced an issue they have dealt with the matter promptly, and arranged for Martindales to come out and fix the problems, but it has been over a year now. No rehanging, or changing screws hinges and lock systems seems to be making it any better, but only fixes the problem short term. I would not recommend that anyone use this company to purchase a door. Whether it's an issue with the manufacturing of the door or it was just initially poorly installed I dont know, but I would advise anyone buying a composite door just spend a couple 100 extra and go with a reputable door fitter rather that use this company. I would go into greater detail of how upset I am with my whole experience, but I am just tired of it all and sick of the problems not being permanently fixed.
Because IDDIM (I don't do it myself) I chose the fitted option. One advantage of this is the process for getting a quote. All you need do is choose the bits you want and submit. Anything not included will be added either by the sales team or the surveyor when he comes to measure the door. Very helpful staff when I called. Calls answered by the company not a call centre. Door was fitted by two friendly guys who caused no damage (no re-plastering for example).
Deli
The best companies in the category 'Deli'