Concord, Canada
2150 Steeles Ave W #6&7
N/A
+1 9055320043
Awesome place that helps me with my dog Staff very friendly and super helpful When I pick up my dog he doesn’t wanna leave lol Would highly recommend 10/10
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Today was my first appointment with my new kitten (who is my first pet). I am still in awe at how wonderful the staff and doctors at Dufferin-Steeles Animal Hospital is. From their COVID-19 protocol to their phone manners, the professionalism demonstrated by client care representatives Anna and Jasleen are unmatched. Further, Dr. Somers made a lasting impression for a few reasons. Her genuine care for her animal patients and their owners was shown when she let me know that a large dog would be entering the clinic and she made sure I was comfortable with where I was sitting in case I was afraid of it. Before she met my kitten, she addressed me by name and knew my kittens name. She sat down with me and explained everything thoroughly and in a way I could understand. After my kittens appointment, Dr. Somers came to see me in the waiting room with him in her arms, rather than in his carrier, which showed me how comfortable he was in her care. The pricing is very good compared to other vets I have seen, and the care you receive is exceptional. I look forward to coming back for his next appointment!
Everyone at this veterinary clinic is wonderful. Last winter we lost our cat, Scaramouche. He died on our way to the clinic. Our whole family was devastated! Although it was Dr. Ben-Ari who saw us that evening, Dr. Somer called a few days to check on us and offer her sympathies. We also got a condolences card in the mail and found out they had donated to the U of Guelph vet research. They are amazing folks who are always available. I can’t believe the number of times we have called with concerns (when we got a new puppy) and they have been willing to help us! Thank you for being so caring!
First time visit to this animal hospital. Was so pleased with my experience. The staff made my baby feel safe, and took such good care of her during her visit. I love the extra little details they put into their office, like posting her name on their white board, and the treats they gave her. Will absolutely be returning!
They were sleezy sales people. Selling pet food for 20 more than the price in pet store (exact same food). Vet and her office team seems like unprofessionals working and had no clue who is doing what. They shared another pet’s info and misdiagnosed my pet... save time & money & take your pet somewhere else for safety!
Warm, compassionate care. Wonderful service. Reasonable rates. Dr. Somer and Dr. Ben-Ari explained everything very clearly. Our cat normally hates visits to the vet, this time he was quite relaxed. Highly recommended.
The foods here are good and with large portion. Three people could definitely share a fried rice if they usually don’t eat much(And with just normal price) .You got various choices on the menu which might bother you because it’s hard to choose the dishes you want. However, I gave it a four star because the service is not good and even very bad sometimes. I’ve got used to it so I still go there often. For those who do care about services, I do not recommend this place.
Staff at this Hospital always go the extra mile to make my Siberian Husky feel comfortable! Doctor Somer is the best!
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