Concord, Canada
3175 Rutherford Rd #55
N/A
+1 9056954000
I have used Sarracini Travel for ever! Any issue that I ever had, they have been there for me, a phone call away. You will get the extra service at the online price. Not many companies left with this level of integrity! I wish them the best in these turbulent times!
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Always promptly responds, great value (better than others). Nice to have someone who knows your preferences when booking for you and looks after all the details.
They are the most compassionate, kind, and personable business I have ever dealt with. They will go out of there way to help you and make your travel experiences ones to remember!! Miss the adventures!!
This past August I booked my Honeymoon through Sarracini Travel. I've now learned what I thought was a great experience...was not for the following reasons. Overall, I am disappointed. 1. EXPENSIVE! I thought I was getting good prices...I was too busy with the wedding to notice. Now that I am booking my second trip to Europe on my own I have learned that the hotel Castello Vicchiomaggio was approx. 1500 for 4 nights through Sarracini. We opted to not go with this hotel due to the price. When I was searching this time around we found the same hotel for only 100 per night!!! We now booked through Expedia for our second trip. I cannot believe the price difference. 2. I wish they followed up to see how you enjoyed your trip. They recommended we change a location in our trip to Veneto which is a small town half an hour away from Venice. We absolutely hated it. The traffic to get to day trips were horrible and there was no night life. We got stuck eating at McDonalds because we didn't know the restaurants closed so early. We also learned that our hotel was not paid for on our credit card as we were told that it was before leaving. So we were stuck with a big bill that we were not expecting...effecting the remaining money we had left and had to pay in different currency. 3. BOOKING FEE Before realizing all of this we wanted to book a cruise for 15-20 people a 2 week trip to Europe for this summer 2020. We were told that they now have a 100 fee per person for them to start searching. I understand that their time is valuable and have no problem paying something. However, I was a returning customer who was very loyal (booked right away after our first meeting) and was bringing them new business. I understand that the money would have gone towards our tip IF we book but to ask a group of 20 people to do that is unfair. It should not cost 1500-2000 for a quote. 100... sure. I will now book all my trips on my own. Save your money. Or at least do your own research.
We booked our honeymoon trip with Connie. She was wonderful!! She was so easy to work with and was very quick with giving us a quote. We wanted to make a few stops along the way before we got to our final destination, which alot of travel agents had difficulty with. Connie was so quick and gave us a great deal for what we were looking for. Definitely recommend Ontario sarracini travel!!!
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