Concord, Canada
7501 Keele St #100
N/A
+1 9057618200
I bought a town house with Remington in Oakville and their handyman’s ladder scratched my furniture during his fix work. I sent them an email complaining and they just sent someone and took some pictures and replied saying “ our contractors are professional and there is no way he made that, maybe your furniture has already broken. We will not reply on this issue any more. Hope you are satisfied” wow I am so satisfied, your worker is professional and I am a lier The customer service manager is rude, she always have an impatient and tough attitude, make me feels like I am a criminal. They sometime did not reply your email and you can never call in that customer service number. I have learnt my lesson, you should stay away.
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Avoid this builder like the plague. Made some calls to head office to explain the terrible reviews and they said someone would call me back but no one ever did. Big surprise. Save your money and go with a reputable builder. I'm sure when the Grand father started this company it was handled with much better care, professionalism and respect. This is what happens when old money is handed down to 3rd generation and they did not earn it. A shame but you know the money will change hands soon enough as business like this cannot survive in today's competitive landscape.
Worst condo management by far. Water supply for entire building at 8081 Birchmount Rd has been cut off for several hours, they emailed us that the hot water issue has restored. However, there is still no either hot or cold water after 2 hours. Completely misstatement.
Not recommended for the following reasons 1. Can't find staff to follow up with the progress of construction, 2. Rude staff on the phone, 3. Keep on extending the closing date for no practical reason. This only reflect their ongoing failure ( I already had 3 extension dates for the closing), 4. description of construction both interior and exterior and not matching the paperwork and the selected designs items, 5. They do not respond to emails and phone calls for inquiries and clarification, 6. Offering very high prices for houses in areas that will eventually be underestimated by the property market. These are the major reasons but there other reasons. I do not recommend them at all. This company should be stopped. .... I did contact them and they failed to understand the issue and did not consider any solution and closed it . Not a good experience with Remington homes.
Don't waste your time and energy with this builder They have tendency of releasing very few lots and increase the price with 50000.00 to 100000.00 in one week time, Ripping the Canadian Home seekers
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