Concord, Canada
5-10 Planchet Rd
N/A
+1 8002799996
Excellent service from Sychem as usual. Last year Rasoul went out of his way to install a fan in our condo duct system. Today he came by to repair heating system in a very timely manner. He was polite, professional and very clean in doing the job. Sychem should be very proud to have employees like Rasoul. We would highly recommend him and Sychem too. Jim Scott, Toronto
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During the service they broke a valve and caused a huge flood in our condo and 8-10 units were completely damaged with over 20k in expense that Sychem took no responsibility for. They didn’t call back and refused to help with fixing the situation. Will never use them again and don’t recommend them to anyone.
Sychem has serviced our aging water-based heat pump system for the past 4 years. They have always been responsive, never making me wait more than 2-3 days for a visit. Their techs are competent, courteous, and thorough. Their rates are competitive and fair, and they fully disclose repair assessments and quotes for service. Sychem has earned my trust, and my business.
Although they missed my Service call due to unforeseen circumstances they more then made up for it. Talib called me, offered his apologies and immediately rectified the situation. The guy that came out was very professional and my issue was fixed in no time at all. Nice to do with business with people who really care about good customer service!
My tenant had to book an urgent repair when the AC stopped working. They were able to quickly rebook when her work schedule changed. They were very responsive by email to me and sent me the invoice by email. Very reasonably priced. Excellent service.
Deli
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