Concord, Canada
Cidermill Ave
N/A
+1 9057611823
Wheelchair-accessible entrance
I have been with telus since 2014, I have never had such a terrible experience with a store. This location are scam artists. They told me I had to pay the tax on the new device upfront.... Why do I pay tax on it every month then. Don't buy here. A phone you have to pay a tab on gets added to your plan monthly and if the device is 0 then you just need to stay with them for the next 2years. Nice try guys.
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Im glad i finally have some time to write this review. My wife and i both had a terri le experience with telus over time we were with them. From the start their price went upfrom what we agreed upon withthe sales rep and the call center told us sorry he was wrong and gave you a deal he wasnt able to do. We Went to the store we purchased from and they gave us a 50 dollar visa which does absolutly nothing over the contract term of 3 years paying more. A few months later we starting hear echoing and other peoples voices in our conversations and they told us that can be normal yet no one else has ever heard of it that we know. We called and called for mknths and they wanted us to pay 1500 to cancel. After months we finally agreed we would pay 1200 just to get out when it should have been free cause all the issues. We went to just Chatr mobile now because they are month to month and works out to wayyy cheaper. My wife and i got new phones. I would not reccomend telus to anyone.
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