The Face Shop

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Concord, Canada

thefaceshop.ca
Cosmetics store

The Face Shop Reviews | Rating 4 out of 5 stars (8 reviews)

The Face Shop is located in Concord, Canada on 1 Bass Pro Mills Dr. The Face Shop is rated 4 out of 5 in the category cosmetics store in Canada.

Address

1 Bass Pro Mills Dr

Phone

+19057610674

Open hours

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S

Syd2020 L.

The rep is highly knowledgeable and friendly. The products are awesome, and price is reasonable. They have a sales promotion pretty often. Check their website before you go to get an awesome deal.

M

mary

Great korean products for sensitive skin and at reasonable prices. The sales staff are excellent and very helpful and friendly. Always have a great experience when I come here. Through their rewards program you are able to collect points towards your next purchases. They also provide mini samples for you to try new products. Love this place! My 'go to' for skin care products.

H

Heayoung Byun

Nice facial, make-up, bath stuff and good price, qualities brand named from Korea.

J

Jana M

This is a good sized store, where they carry a decent selection of the Nature Collection brands (The Face Shop, VDL, etc). They also carry some Fruits and Passion stuff. The store is bright and open, not cramped compared to some of its other downtown Toronto locations. The staff are friendly and helpful for the most part. However, I have noticed something that really bothers me. Half the time I come here and go to the register to pay, the manager always find that's moment to talk to her staff at the register. It is a mixture of business and personal discussions. So I am standing at the register with my basket full of items and they just talk away. No 'we will be right with you' or anything. There was no one else lined up behind me, so the proper thing to do would be to ring me through and then continue this important discussion. It made things really awkward with me standing there for several minutes. It is not the first time is has happened, it has happened at least 4 times within the last 4 months. Plus how can you not see a customer standing right in front of the register, which you are using to demonstrate something to your staff?! Clearly the manager needs to get her priorities straight.

M

Michael Seto

Not a bad selection of products. Customer service was pretty good. Gift wrapping available upon request. There are some pretty decent holiday deals going on as well. Definitely worth checking out if you need any products for face care.

S

Steven Alberts

They always try to be helpful when you enter the store. The product is average though

N

Nikita Singh

Good products but they got rid of a lot of stuff that was awesome and replaced it with just okay products. Used to love it, now it's only a like.

M

Maven Maraj

I love all the products I’ve bought from them so far great prices and great quality