Connersville, United States
105 W 24th St
$$
+1 7653774965
N/A
Very poor customer service. I had a technician come in to do an estimate on my dryer, the cost was a little high so we wanted to think about if we were going to have it repaired or just buy a new dryer. He said that was fine and I just to contact customer service later that day If we wanted to get the repair and they’d be able to order the parts! When I called, they said the ticket was closed and could not be reopened. They told me that a technician would have to come out again before the parts could be ordered. They didn’t have another appt. for 2 1/2 weeks. Also, several people I called refused to let me speak to a supervisor. I will never use this company for anything again! Support local businesses instead!
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It is sad to see their inventory diminish due to the bankruptcy of the original Sears. I built my cordless tool shop with Craftsman's 19.2 volt power tools. There is no trace of that system on the shelves anymore. I have rebuilt my tool collection with Milwaukee's 18 volt cordless system which is at least as powerful as any brand that I have used.
Very timely, personable and efficient.
very professional!
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