Conway, United States
711 Front St
N/A
+1 5013583489
Wheelchair-accessible toilet
Best Firestone in Arkansas, maybe the best within the 10 other states I've used Firestone. They are fast, polite, honest and make sure you are aware of what's going on. Not once did I think they wanted to do more than what was necessary. At the current time, they don't have a GM, but Lane is awesome! Hopefully they promote this guy because the shop was running smooth and he had things well under control!
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These guys always take care of me even when I'm running behind schedule!
My go to place for my car problems. They are always helpful and courteous.
I called these guys, twice. I was disconnected both times. First call I asked about the tire size in stock and was met with silence while the guy looked up the size (I'm assuming that's what he was doing at least). Moments later the call is disconnected. I know he hung up on me because I heard the two beeps that the iPhone makes when a call ends. Second call the same guy answers and I know he must know it's me because I asked for the same tire size and he tells me almost instantly that they don't carry that tire in stock but could order it for me. I asked him the prices and he goes silent again (while I assume he's working) and a few moments later....the call is disconnected as I once again hear the two beeps. I hope the calls are recorded but I doubt it'll make a difference. If their customer service is that abysmal over the phone then I dare not venture to the store. I don't recommend them.
Thank you, guys! Absolutely put my mind at ease. I have extreme anxiety about dealing with vehicle maintenance and since moving here from out of state finding a place has been stressful. Professional, friendly, and no pressure to upsell me on unnessary bull. My new go-to shop.
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