Conway, United States
805 Amity Rd
N/A
+1 5013291444
I don’t normally leave reviews for the Hilton hotels that I stay at but I wanted to on this one because the customer service was superior to others. I not only had 2 free water bottles in my room, I went down for my free breakfast and was made to order pancakes, bacon, potatoes, fruit. What a great experience! Thank you :-)
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Best hotel breakfast and service I’ve ever had! Everything we experienced was perfect, except the beds (which is pretty important). They were not flat, which means they need to be replaced! I can’t imagine why a nice hotel like this wouldn’t maintain good beds when so many others out there are able to, while charging a much lower price.
The staff at the hotel were very kind, helpful and professional. The room was fantastic and very clean.
It fully serviced our needs & we were not left wanting afterwards. It met or exceeded our previous experiences with Hilton affiliated hotels. THANKS!
Other than all the rooms being non-smoking, I have no complaints. Pleasant and helpful staff, nice rooms, and I really like the climate control instead of a simple heat/AC unit.
I'm not really sure why I paid for more, when they offer the same as less expensive hotels in the area. There were two dead roaches on the carpet. The towels will take the first couple layers of skin off after the soap leaches all the moisture from your skin. When we tried to check out at 4:30am the clerk was sleeping on the couch with his shoes off. I couldn't wake him up. My son, was laughing so hard he almost fell over. I even called the front desk number and let it ring loudly multiple times. Oh yeah, what is up with the tiny TV? I was offered to buy a 7 breakfast box, when a lot of places offer that for free. Don't swim in the pool it looked sketchy.
The place was spotless! Great service and friendly smiles. I'll be back!
Excellent Hotel the only place I will stay when I am visiting in the Conway area
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