Ms.Kandie
Me and my girlfriends stayed here for bike week 2013,And the first thing I notice that this hotel looks nothing like the website pictures,The check in experience was ok,But when we got to our room,The door had paint peeling off of it,The room door was very hard to open,We ask for a NON-SMOKING Room,But got a smoking room,We ask to moved but they told us they were booked up,(ok,we let that go) We then finish inspecting the room only to find a puddle of water on the bathroom floor compalined to the front desk the maintenance guy came the next day AND ALL HE DID WAS REMOVE THE TOWELS OFF THE FLOOR THAT WE HAD PUT DOWN BECAUSE OF THE PUDDLE,(wow),Our room never got service for our entire stay,The drapes were falling off the rod,And for two days we had NO HOT WATER,My friend got bit up by bugs in the room,We were going to stay another night But we couldnt in this MILDEW,BED BUGS INFESTED MOTEL,I address all the issues to the frontdesk and the Housekeeping Manager that was on duty and they did absolutely NOTHING,All they were concern about was getting your money for this Run Down Property,I paid 129.50 a night,and i wasnt asking for all my money back,But you would think of all the problems we had the Staff would have tried to do something to help us out,All they did was give ATTITUDE,I dont advise anyone to stay here,if your a truck driver and you need some rest and this is the only motel then yes,But for a FAMILY WITH KIDS..HELL NO..bypass this run down Motel and I know its listed as a Hotel,But with all these problems there's no way they can consider themselves as a Hotel,And I will contact choice about this property!!!.....
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