Conway, United States
1505 Old Morrilton Hwy
N/A
+1 5014564343
Came in here for an oil change, I just moved to Conway and wanted a good oil change and I will for sure not be coming back. Absolutely horrific service. From the moment I pulled into the bay I sat for 18 minutes before anyone even talked to me, all they had me do was pop the hood. They asked what oil I usually put in and that was it. Didn't ask about wiper blades, oil filter, cabin air filter, anything that might need to be replaced. They just had me sit there doing absolutely nothing.Didn't show me a menu of prices or anything. When they finally did do the oil change it lasted so quickly I am skeptical if they even performed any of it to be completely honest. I have a dash cam in my car and it recorded the entire process I would love to share this with the manager to determine responsible parties. On top of that they didn't show me how to reset my oil filter light and its one of the newer cars so I don't know how to do it personally. Will not be returning. The free car wash they claim of is just a drive thru, no vacuums and no towels to dry off water before it dries. Do yourself a favor and don't ever go back to this place. This was my first time going and it will certainly be the last. Quite disappointed especially since it was my first impression.
like
Slow day. Got in car to drive off and still had trash in the door. Outside of car looked great.
It's a pretty nice place but only if you want to bundle services. I prefer to wash my own car but don't really enjoy cleaning the interior. They used to offer an interior cleaning for 19.99, but now they want to charge 39.00 to get a carwash and interior cleaning. The staff is friendly enough but I only go there for self service at this point.
The employee who assisted me, Hannah Abels, was absolutely fantastic. She answered all my exhaustive questions about their membership program knowledgeably and professionally and was, personally, a huge factor in my decision to subscribe to their service. She deserves a raise. I’m 100% satisfied with the service itself and can’t wait to use it again. People and service, 10/10 cannot recommend highly enough.
Got all the mud from hunting off of my truck. Was super nice!! Always great service
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