Conway, United States
575-579 Elsinger Blvd
$$
+15013295336
N/A
I rarely leave reviews but I just had to for this store. I love Children’s Place but shopping at this store was not a pleasant experience. I was an out of town shopper at this store and was purchasing some things for a Birthday gift. After a week from purchase, I was trying to get the associates to look up a receipt for me since the receiver of the gift wansted to exchange the items for something else. First off, I had to call over 10 times to get them to answer the phone. They finally answered after I just let the phone ring for over 8 minutes. They told me they can only look up receipts from the day before and asked if the receipt was emailed to me. I told them the receipt was not emailed to be since I was not given that option at the register. I called my local Children’s Place store and they informed me that they’re allowed to look up receipts if you purchased items from their store. Also, I have returned items without a receipt with the use of my rewards number very recently. I can’t understand why this store was unable to make the same accommodations. I never return to this store while visiting Conway.
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I will never step foot in to the Conway Arkansas location on top of that I will be canceling my card with you!! I shop at children’s place for all my twins needs but never again. We bought on my children’s place card, 2 pairs of jeans, they charged me for 2 pairs of dark Jupiter jeans which was both picked up off the same shelf....They wore one of them and they have shrunk so much that they can’t wear them. I went to return them they refused to retun them they told me it’s what wasn’t what was in the receipt, pretty much called me a liar. I know what was bought this year for jeans and it was these 2 pairs. After the store manager asked me to leave she wasn’t returning any of them, she finally returned the unworn pair.. according to your receipt you return all defective materials jeans shrinking so bad they are to short and to tight is a defect, and wouldn’t even return it for defective. THIS isn’t the first time I’ve had problems with the Conway location.. no worries I’m done!
Great shopping experience. Really good finds.
Love it
Great local business
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