Cooperstown, United States
197 Main St #1
N/A
+1 6075474355
Wheelchair-accessible entrance
Rude staff. Makes one feel as though they are less of a human because one is applying for help. Horrible at return phone calls, & I asked more than once for my phone number to be updated, but it was not so I kept missing phone calls even though I left the correct number. Maybe they need more staff? Maybe this department needs more funding on equipment, so it can transition into the 21st century like other businesses? The fact they won’t give out their email as a form of communication is awful. Let’s just use phone numbers that don’t work & snail mail to communicate. Very effective... not! Oh then to top it off when the form asks what’s the best time to be contacted... then they keep calling on the opposite hours you put down. What a joke.
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Never return calls and holding a conversation with dss workers is like talking to a wall thay are non responsive
Staff dates the clients and engages in their own criminal activity. Staff is also extremely rude. They are pathetic.
They never return calls and when they ask if anything changes and you say no they change it anyways they are the most disrespectful people in the world
If you want to go somewhere that degrades you and belittles you this is it. They are the most disrespectful workers of ANY profession I've ever come across. They never answer your messages and you should expect to have your worker change without notice MULTIPLE times. Waste of time and effort. You'll walk out feeling awful about yourself. Then they will NOT hold true to anything that is agreed upon. This department is full of nothing but disrespectful, condescending, careless people who should be working in an office cube somewhere else that Does NOT deal with people. This type of job should employ people with hearts and respect. I will never use these services again. I'd MUCH rather starve or be homeless than to ever have to deal with these disgusting workers again!!!
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