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Brandon Walters: Allstate Insurance

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Coppell, United States

agents.allstate.com
Insurance agency· Auto insurance agency· Home insurance agency· Insurance company· Life insurance agency· Motorcycle insurance agency· Renter's insurance agency

Brandon Walters: Allstate Insurance Reviews | Rating 4.1 out of 5 stars (4 reviews)

Brandon Walters: Allstate Insurance is located in Coppell, United States on 780 S MacArthur Blvd Ste 160. Brandon Walters: Allstate Insurance is rated 4.1 out of 5 in the category insurance agency in United States.

Address

780 S MacArthur Blvd Ste 160

Phone

+19723937727

Open hours

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J

Jimmy Smith

Your office and Allstate are the very best! Thank you for being there for me.

K

Karthick S S

Good one.

M

M. H.

Awful. I moved to a new apartment and Larry created me a new policy. He was supposed to cancel the old one. But he apparently quit and nobody canceled the old one. I later talked to someone else who said they would fix it and they didn't. I have now have had to call 4 times to get it fixed. I honestly could have created and canceled a policy online in minutes if they gave you that functionality on their website. I have no idea why a local agency exists when the only point of them is customer service and this one lacks it. Brandon Walters/Allstate, have fun getting beat out by smaller startups like Lemonade because they allow you to actually do things online for yourself unlike your bloated organization.

T

Todd Gilmore

I called with an issue regarding a surcharge on a Tuesday and was told by the person I spoke with that she would contact my adjuster and get back to me that day. I had to call back 3 days later and had no recollection of the name of the person I spoke to just that her voice was raspy. After finally getting ahold of "Karen" I was informed something completely different than what had been discussed with me so I decided to cancel my policy. At that point, Karen took it upon herself to tell me how rude it was for me to describe her as someone with a raspy voice. Uh, how else are you to be identified? I was given three names and none sounded familiar. Karen may need additional training on how to effectively work with customers because she just lost one.

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