Coppell, United States
1111 Executive Dr #100
N/A
+1 8174905600
Mark and Jason run an excellent shipping department. Always communicative, professional and respectful. Great products and great staff.
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The worst customer service I have ever gotten. King Brandt refused to answer my question regarding how they determine structural defects on a wheel. He refused to transfer me to anyone else. He hung up on me several times. He told me my wheel splitting in half was my fault. He refused to help me in any way. DO NOT PURCHASE ENKEI WHEELS!!!
They really got great customer service over the phone and they're really helpful. There is downside. you have go through a 3rd party like a Dealership or a Tire Place. My only problem is going for 3rd party is they might charge you a extra fee along with the wheels.
Very friendly over the phone, more than happy to help me with an issue UPS had with shipping.
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