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Coppell, United States

t-mobile.com
Cell phone store· Electronic parts supplier· Electronics store· Telephone company

T-Mobile Reviews | Rating 4.1 out of 5 stars (8 reviews)

T-Mobile is located in Coppell, United States on 760 N Denton Tap Rd Space 150. T-Mobile is rated 4.1 out of 5 in the category cell phone store in United States.

Address

760 N Denton Tap Rd Space 150

Price range

$$

Phone

+1 2144885462

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Jay Vansickle

Wow... I came on here to leave a positive review about an employee...A popular one evidently. Kenny. I was up front pretty early that I didn’t intend on buying a phone, and that I was just checking one out. That didn’t keep Kenny from being very personable and informative. Granted, they were not busy...but still... he didn’t have to spend his time talking to someone that wasn’t going to end in a sale. A future sell possibly...which is the sign of a good salesman. He seems to honestly love the phones he sells. He was also very informed on specs and quality. Felt like I was geeking out with another techie. I’ll definitely be back...and, in the future, if I need to buy a phone...I’ll definitely buy from Kenny.

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Pauline Wambui

Oh my!. What an amazing mobile expert Lindsey is!!. So knowledgeable and patient!!. Delighted Customer. Thank you

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Tracy Johnson

Kenny, Maria and Lindsey were awesome. The best customer service in my 20 years of owning Sprint...now T Mobile! They took the time out to answer all our questions. Showed us how to use our new phone being 1st time Apple Owners! They are the bomb! I recommend all of to go this store in the DFW area!!

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Janny Lim

I had an amazing experience at this T-mobile all thanks to Kenny. Kenny explained all of the deals and costs for our phone plan. In addition, he was very patient with us and reviewed any questions that we had. He stayed later than he needed to in order to make sure we were taken care of and transferred all of our information from our previous phone onto our new phones. If I could give him 10 stars I would!!!!!! He has definitely made switching from Verizon to Tmobile a pleasant experience for us. Thanks so much Kenny!!

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Chong Choe

Kenny was the best. Explained everything and walked us through the whole process step by step. Thanks!

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Jeff Frasier

Was there for a good 30 plus minutes waiting for service and Nothing. No one out of the three employees came up to us to tell us a wait time or anything like that. They were helping some people at the time but saw how long we were waiting and couldn’t take a second to just come over and say hi and give us some kind of wait time. Customer service at its finest these days.

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Kim steinman

I have been putting off getting a new phone because I'm not good at transferring information and technology. I went to the store and spoke with Kenny who helped me get a new phone that was not too complicated but was a really good phone he was knowledgeable, friendly and took his time helping me. Kenny even took the time to transfer everything for me to make sure I didn't lose anything, put the protector and case on for me too. He helped make it less stressful for me. My son came with me and was grateful for him doing all the things he would have had to do to help me set up the phone. I would highly recommend visiting that store and asking for Kenny if you need help getting a phone that suits your needs and help setting it up.

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Chris Williams

My family and I came in to merge my T-Mobile and Sprint accounts. This was a very hard process because T-Mobile hasn’t completed all the integration process, but Kenny worked very hard to complete the merger. Thanks Kenny for going the extra mile.

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