Coquitlam, Canada
1025 Austin Ave
N/A
+1 6046653740
Wheelchair-accessible car park
Cash advance
Wait times are OUTRAGEOUS at this location. I feel like I've stepped back to 1940 and the BIG outing of the day was the bank visit. Not impressed, and not going to this location ever again.
like
Not too sure if this is a new buzzword of if even a word I believe it might be in the future . This bank suffers from over diversification . I have been a member of BMO for 30 years . The tellers and service people are all very friendly competent and helpful . My experience with some account mangers was somewhat different as I found it quite frustrating ,and they did not seem to know how to do there job. It appears as if they were not hired based on their ability ,but just to fill some perceived quota. Best person for the job should apply everywhere especially for such important financial decisions such a investments mortgages etc . I will be moving all my accounts to an institution more representative of the community it serves . I would encourage all others to do the same .
I started using the services from this branch since this month, as the lougheed mall branch services are terrible. So far, the staffs are helpful and patient. Five stars give to Esther, who helped me prepared my accounts record. She does excellent job.
I am BMO customer and this Branch is the worse one i have visited. So many unnesirely questions for a very simple transaction. I have been with BMO for almost 4 years, and i am considering to switch.
It has been long long time since I have reported issues with PIN entry at thier ATMs, but they didn't take any action to fix it. I don't know what is the Branch manager is thinking about. By the way, All survays they send about thier service are useless. No one even reads them.
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