Coquitlam, Canada
2929 Barnet Hwy #2304
N/A
+1 6049416106
I took in a couple of tee shirts to be altered into tank tops. The person who did the intake was not thorough in her questioning to determine what was desired. When I recieved the completed shirts, they just took the sleeves off and slightly adjusted the collar. It was not what I had in mind. They kindly took them back for a redo. The redo was okay, my partner said it looked rough. At the end of the day, the customer service was all right, but the quality of work was not great, and they over charged for the service. Stitch it down the hall would of done it for 20 less. Probably will not return for future alterations of any kind.
like
I would highly recommend Pro Stitch to anyone who is looking to make alterations. I had a very heavy sequined dress that I had already altered somewhere else which I was very disappointed about. I stopped by to get a second opinion at Pro Stitch and Darcee managed to fix the dress for me within a 2-day turnaround, just in time for the wedding. I have been going back to this place as they are very knowledgeable, efficient, and provide great service!
Very good service I was in and out and got everything I wanted at a good price and amazing quality ( got my leather vest fitted love it
So so so happy!!! I brought in a knit sweater late Friday evening asking for it to be taken in (after going elsewhere and being told it could not be done) as I needed it for a Sunday wedding. The women at Pro Stitch Coquitlam Centre were absolutely amazing! My shirt looks perfect and they were able to have done for me Saturday (today!) at 6pm! Will definitely be back and I highly recommend them for alterations!
Wonderful service extremely professional!! Definitely will be coming back
Level of customer service has gone down! Their alteration charges has gone up. I don't mind paying for the increased cost but it does not justify their level of customer service. Got there, no one in line, saw 3 staff at the back who "care" to keep their customers waiting. Waited for 8 min before 1 of them came. While I was being helped, a customer came, none of the 2 staff at the end bothered to help which left the one helping me had to stop and attended to the customer. I waited for her to return to help me. When I was done with the measurements, there were 3 customers already waiting in line. 10 min later, one staff came, she mentioned I had to wait for the same staff who helped me with the measurement to write the invoice slip and she started helping the ones waiting. Waited for another 10min before I could leave the store with the invoice slip. From a customer point of view, their time is as valuable as mine, they want our business, they want a constant flow of customers to keep their business afloat given the competitions around town, they are not the only one in town who is specialized in alterations. An invoice slip requires details of a phone number, clothing type and cost of alterations, this can be easily done by any staff, it is the unwillingness on the individual's part to help. I have been coming to them for years, it's time for a change for sure. Bye Bye Pro Stitch!
DO NOT GO ANYWHERE ELSE!! THEY ARE BEST IN THE NEIGBOURHOOD. Their prices are still reasonable according to their quality of work. If you wanna get your clothes done at the last moment, they ARE THE ONE who will help you. They are extremely helpful, efficient and professional. I Can't recommend them highly enough.
Extremely disappointed with the customer service. I went to pick up my suit the day they told me it would be ready. While they were looking for my suit, the worker at the front decided to stop looking for my pick up and started helping another lady behind me get her measurements for her pants. So she makes me wait while she assists the customer behind me. Then after she gets back to me, she tells me they just started working on it now. After dropping it off 10 days ago they start to work on my suit after the time they tell me it's supposed to be ready? I understand that they can be busy but at least have the courtesy to call me before I waste my time coming in only to find out it's not ready. Very poor customer service. I paid good money to get the work done and I get treated like this. Don't recommend going here unless you want to be disappointed.
Deli
The best companies in the category 'Deli'