Coquitlam, Canada
68 Clipper St
N/A
+1 6045248901
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Wheelchair-accessible car park
I bought a couch and chaise lounger from Sofaworks in the early 2000s and is still in excellent shape to this day. Highly recommend them to anyone. Well worth the investment and cost-wise it wasn't more than couches i was looking at from other stores.
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I guess I was the few who have had a bad experience. Everything seemed to go well with the purchase. They seem to stand by their product and I love supporting Canadian businesses. The problem I had was they never mentioned the warranty of the fabric. It completely faded after a year and half. The warranty is only 1 year. I've never seen fabric fade on a couch like this. I've bought cheap couches before and I've never seen a couch fade like this. I spent 3400 on this couch. Also within the 2 years the cushion started to lose it's firmness, and I know this had a warranty because the owner said it would have a lifetime warranty. Sweet. Anyways, I emailed them twice and never got a response. So about 2.5 years later, I emailed again, and finally got a response. So obviously they wouldnt cover the fabric which is unfortunate, cuz the couch is gross and now I'm stuck with it. And I now have to bring the cushions in to get fixed. I'm not in a rush, since they werent in a rush to email me. I posted a picture. We flipped the cushions, but still, it faded. Also, the couch was a sage green...the super faded one is yellow, and the green is a gray-green.
My husband and I had a couch and a love seat made 25 years ago. The couch we tossed about 10 years ago because we moved and didn’t have room for it. But I still have the love seat and it is still in great condition except where the cat scratched it. But the frame is good and the fabric has held up tremendously. Just now looking to have another set made for our new home.
Looks like they have good quality materials in the sofa. But the price are quite expensive.
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