Cornwall, Canada
450 Seventh St W
N/A
+1 6139325733
Really great professional service by Kelsey. She served me really well and knew everything about what I needed. I would give this young lady a raise. Absolutely positive and to the point. Amazing customer service! Need more people like Kelsey!!
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We purchased an above ground oval pool in early May and had it installed recently. I primarily liaised with Tyler throughout the process and received excellent service. I was initially concerned about space available in my backyard for the pool we wanted, so Tyler volunteered to stop by and check out the backyard and reassured me that we had the space we needed and that the installation should go fairly smoothly, which it did. We ran into a couple of snags that were beyond anyone’s control, and both Tyler and Kelsey, along with the installation team, were very accommodating to ensure that things kept moving forward. Thank you. My kids are now enjoying the swimming pool just in time for the hot weather.
Shoutout too Kelsey for being an amazing employee. Very dedicated employee who knows her stuff like the back of her hand. I'd give a raise!!
It's easy to write a positive review when everything goes as planned. When things go wrong they usually end up negative. I don't usually take the time to leave these reviews, but in this case things went wrong and I still had a positive experience. The staff was very helpful when I purchased my pool. When the time came to install there was some issues relating to my yard having more difficult terrain than anticipated. Campbell pools stood by their word and helped through every hiccup. A lot of companies would have left the customer hanging, but Tom (the owner) and Tyler (the manager) personally made sure my pool was installed correctly and it did not cost me anything extra. It's easy to be pleased with a company when everything goes right, it's more rare when you can still be happy at the end of the day when things have gone wrong. Thank you to Tyler and Tom for going above and beyond to make sure everything ended well. I think it is also worth mentioning that throughout the Covid 19 pandemic they have remained friendly, helpful, and are still providing top quality service.
Amazing service. Really friendly, hard working staff. Personal attention even in these hard times.
Deli
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