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Counseling and Psychological Services

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Chapel Hill, United States

caps.unc.edu
Mental health clinicMental health service· Mental health clinic· Mental health service

Counseling and Psychological Services Reviews | Rating 1.8 out of 5 stars (5 reviews)

Counseling and Psychological Services is located in Chapel Hill, United States on 320 Emergency Room Dr #7470. Counseling and Psychological Services is rated 1.8 out of 5 in the category mental health clinicmental health service in United States.

Address

320 Emergency Room Dr #7470

Phone

+1 9199663658

Service options

Online care

Amenities

Gender-neutral toiletsToilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible seatingWheelchair-accessible toilet

Open hours

...
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Jenny Jiang

I was experiecing a difficult time on campus spring 2020 due to stress and ultimately caused me to diagnosed with GAD and major depressive disorder. First thing, they had me fill a questionnaire and then have a consultation with one of therapist to get an idea of what was going on with me as well as giving me the chance to tell my story. They then referred me to another therapist at CAPS, and I had Erin Scott as my assigned therapist. Erin was amazing, she allow me to take the time to talk about what had happened to me, and basically allowed me to vulnerable in front of her and talk my story to her in a very comfortable setting. She was super understanding, very kind and considerate, and takes her job very seriously. I felt lucky to have her as my therapist, honestly. I was also referred to see a psychiatrist as well, Todd Colucci. He was doing his job, but the first day I went to see him, it slightly made me slightly uncomfortable and awkward because he started to talk about things that were not tangent to what was going on. I was not sure if he was trying to lighten the mood up, but I felt kind of weird being that I expose my vulnerability to him and I broke down. I am not sure about the negative reviews experienced by other students, but personally for me, I had a good experience with CAPS.

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Jeffrey Gresham

Terrible. Just go off campus. Not only are therapists flat out mean, but they don't help at all. CAPS refers students out because the university does not want the liability of treating students. It's as simple as that. The school literally has a billion dollar endowment. There's no reason why funds shouldn't be given. Save yourself some time and a painful experience and go else where.

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Sharon Powers

Gave them three shots because they're free. I experienced a traumatic event in the past and sought treatment with CAPS so that my experience wouldn't effect my studies. Went in and had to fill out a questionnaire each time. Paired with any social worker not a psychologist. All three listened and then gave me a google referral list of therapists. The list did not include their costs. I was given the impression that CAPS does not have the means to treat people who are dealing with serious or even moderate issues (like generalized anxiety or depression, or trauma, or PTSD, etc.). I'm seeking a therapist off campus. I feel my experience would have been better had I been paying for it. Edit: Response to the owner: It wasn't just a lack of costs. The list wasn't any meaningful from the Google search I could have done myself for therapists in the area. CAPS is misleading, and my time with the social workers wasn't meaningful.

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Emily Wilson

I also did not like my time with CAPS. One of the biggest reasons why I didn't is because I personally feel that they are too embedded within the university, and that made going there uncomfortable. In addition to this, my therapist did not take confidentiality seriously when I questioned her about it. She actually gave me a tone that essentially sounded like I was making a big deal out of nothing. The second reason I did not like CAPS is their propensity to blame the student for their problems. Which you can see in previous comments. I did not receive the compassion, understanding, empathy, and professionalism that I needed in order to receive quality mental health care. Forget about the google referral list they give you. Just do your own research for providers that meet your needs. I honestly believe that as UNC students our mental health would be better served off campus, away and separate from our university.

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Pierce Hayes

CAPS is terrible. If you can afford it, go somewhere else. They don’t do anything to help at all and some of the therapists are flat out mean. I can’t believe they’re allowed to call themselves a mental health service

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