Courtenay, Canada
585 England Ave
N/A
+1 2503343181
Wheelchair-accessible car park
Cash advance
Basically thieves in my opinion. Amanda (mutual funds) will not call me back. I need my money for my grandson to pay for schooling. I have had my account for 20 years and when my grandson finally goes to school he ends up paying credit card interest because its taken multiple weeks to try and make a withdrawal. 20 years means nothing to these people. The customer contact centre will not guarantee or do anything on my behalf to try to solve this. I am now stuck to wait for Amanda... Absolutely terrible service. Amanda did you drop your phone into a lake last weekend? Why can't I access my RESP? Beyond frustrated with this bank, also the manager is no help.
like
Frustrated beyond words, mail.box full, can never get to speak to someone. Been passed from pillar to post. No international helpline. Just constantly been shut down via email. So done. Costing me a fortune in international calls. Tried emailing after this message was replied to, email address was wrong. Can someone from a high level in international transfer please contact me asap.
very good staff.
After 40 yrs with BMO and decades with this branch I have been treated more like a criminal than a victim of potential fraud. This branch does not return calls if left on their machine. The employees are not professional and are so incompetent, its a joke! After over 3 dozen calls to BMO and a dozen with this branch, I look forward to the day I can close my account. I would never recommend this branch office to anyone!!
Service is fast and staff is very helpful. Had no problems ever since.
Deli
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