Coventry, United Kingdom
Coventry Business Park, Canley Rd
$$$
+44 3443876806
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
The actual shop itself is quite cool. And the things they sell seem to be reasonable quality, but the way they pretend items cost less than they do is really sneaky and makes me want to go somewhere more transparent. There were some walking boots I wanted to buy. The label said they were 89, down from 135. I got to the till and she asked if I had Go Outdoors card. I said no. She asked if I wanted one. I said no. She said it cost 135. I said it was in the sale and cost 89. She said it only cost 89 if I had a card. It didn't say this anywhere on the item or on any signs. I said okay to the card and she revealed the card cost 5 itself. So the actual price I had to pay was 94. Unnecessary complications and little backhanded tricks to get my money will not make me go back again.
like
Wife got lucky with I think Katie, with third pair of shoes which is hard with size three. Knew the stock inside out. It's a great dog friendly retailer. Some say they are expensive but the staff seem happy, so they must pay reasonably and if you don't support the slightly more expensive physical retailers. Guess what folks - they disappear, then you'll have something to really grumble out then.
Could they have allowed a few more people upstairs? Had to wait 10-15 mins only to find out there was only 4 other people up there.
No browsing allowed today but if you are specifically purchasing an item you are allowed in. Lots of tents on display but you are not allowed to go inside them. Staff very helpful though.
Wouldn't use this store again (Coventry) Although they have a large selection of items they dont have some stuff in store even though online it is available to collect that day (dont know where it would have appeared from) A wasted 50 mile round trip. Picked an alternative item which really isn't what I wanted or needed in the hope it would work. The carry bag it comes in was very damaged and ripped and highly unlikely the carpet will ever go back in it again. No one seemed bothered about the condition of the bag or willing to find anything alternative. Wont use again.
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