Cranbrook, Canada
2 Cranbrook St N
N/A
+1 2504267291
Wheelchair-accessible car park
No Saturday service anymore, I needed some teller services on my only day off. They have been good to deal with when they are open at least. Just noticed the Credit Union is open Saturdays... will be opening an account there today.
like
Apparently the bank considers their employees more valuable or susceptible to covid 19 than the people working every day in grocery stores, pharmacies, and all the other essential services. They have shut down personal service and are forcing people to use bank machines, on line or phone. This is nothing more than the bank taking advantage of a very difficult time in history to push their agenda of less service, more fees for less service and less responsibility as people do their own banking. I would give this bank negative stars for their behaviour during these difficult times.
2020-11-27 Had to come into the branch to do a variety of transfers... Solita made it happen... thank you... RBC
I don't mind it 50%of the time I got no issues here, but my God they are \special \ when ot comes to customer service and their willingness to fix their mistake is just useless. It almost like they take no responsibility for their actions. You have to call there toll free line to fix there issues. Now I know why the branch here gets so much hate .
Nice customer service
Deli
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