Crawfordsville, United States
1829 US-231
N/A
+1 7653618964
I had posted a negative review earlier today. After discussing with the care enterprise email, they won me back. I'm giving four stars though because a lot of the frustration could have been avoided to just explain things a little bit in the first place. I had rented from a different location with no issues, and when trying today they wouldn't take the form of payment I used before. I just couldn't understand why it was fine a couple months ago and now it's not. The explanation I had received from my now deleted review I still didn't understand a few things so I contacted the email and there they explained everything and it makes total sense and I understand it now.
like
John has bent over backwards to help his customers. Seriously a huge blessing to our family when we needed a vehicle ASAP on a holiday weekend no less. Give that man a raise. Great customer service. I only wish other locations reflected his passion for people and doing right by a customer. Highly recommended.
Inside windshield was dirty ( maybe smoke scum ) outside windows and mirrors had water spots all over them, Wheels were also not cleaned very well. other parts of interior were very clean. I was offered early pick up & transaction went smooth. I had after hours drop off. Overall good experience with office person.
I gave a 4 because I requested a bigger vehicle but I got a smaller one it still fit us but it was a tight fit the sevice was great though and I appreciate them.
The staff are very helpful. Make sure your satisfied with the rental car they give you. Make sure you understand the contract. I was very happy with the service. An the vehicle that I rented. Thanks enterprise!
Quick, easy, friendly and professional service.
In general, I prefer to rent cars locally. However, while trying to return the car recently, the office was locked and the only person available was the car washer, who could not access the building. As a result, I waited for over a half hour, then left the keys in the dropbox. I later was emailed a receipt showing that the car was returned one hour late when in reality it was one hour early. They do not have the staff required to keep this office open during the posted hours. Disappointed.
I had an excellent experience. I was checked in and out within 10 mins. Since I have previously rented, no paperwork needed and card. Everything was ready to sign and to be on my way. I also appreciate the way they are protecting the company and customers from Covid.
Deli
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