Delray Beach, United States
220 Congress Park Dr #330
N/A
+1 8005431915
I booked several trips through Kate B at WMPH and also referred friends. My two most recent experiences involved asking Kate to send quotes for side by side suites for an Alaskan Cruise and having her select cabins on either side of an elevator alcove (which I caught and corrected) and then just this week when I called on Monday and left a message asking for her help for a first time cruiser friend who was ready to book on Celebrity. My message said I needed a quick return call. As of Wednesday evening she had not called back so I called again. Then finally called Celebrity and booked myself.
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Only local guide give this place high rating. All tourist and travels rate poorly. It is to bad you get what you pay for... if your money is tight do not go on cruises. It is a luxury and cost about double than what they post. It is fun for young drinkers & and partiers!
I notified the travel agent Dorie Nickelsburg that my husband and I would not be able to attend the cruise. I notified her 06/19/18 and on 07/02/18 my account was drafted for 1000 to pay for the cruise. I emailed Dorie immediately via email and called her cellphone(left a voicemail). She never responded to my phone call she emailed me back at 10:30 at night after repeated calls to her cellphone. She has not tried in any way to reconcile or fix this and this was her mistake. I will never book another cruise with her again. She was rude about the situation.
TERRIBLE ! Cruise Cheap prices are lower to begin with but if you need to make any changes or add to your reservation you wont be pleased with the ridiculous fees and poor customer service. Something as simple as adding or changing a person to our room or changing our dinner time was like trying to pass a law through congress!
Absolutely the best experience. Highly recommend
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